1st Method – How To Reset DStv E16 Error eith your phone.
Create new SMS.
Type RA and leave a space after it.
Enter the first 10 digits of your Smart Card number.
Send the message to the short code 30333.
Example: RA 4444444494 to 30333 Read
2nd Method – How To Reset DStv E16 Error through DSTV websites.
Selecting the type of error you have.
Fill in your smart card number,
Fill the auto generated Captcha text
Lastly, click on ‘Clear error’.
Note: Either method you use, make sure your decoder is switched on.